Welcome to our support page
Frequently Asked Questions
Select an option below to see answers to our frequently asked questions
Frequently Asked Questions
About the App
most common questions about the app
The Bible Plus is your ultimate companion for spiritual growth and enrichment. It is an audio streaming app designed with the modern Christian in mind, this app offers a seamless blend of timeless wisdom from the Bible and contemporary resources to help you deepen your faith journey.
The platform is user-friendly and aims to provide a hub and companion for your everyday experience as a Christian.
The app contains multiple features to make your app experience as convenient as possible with more planned in the future.
Create multiple bookmarks in your audio to conveniently save any specific part so you can return to it anytime. All saved sections are stored in your library.
Save your favourite content to your library with the like feature. This saves all shows, series and books and stores them in your library.
Sleep timer and narration speed are also adjustable features within the app to help you listen your way.
The app can be easily downloaded by following the links provided in the navigation menu on our website, through various promotions across our web pages, or by simply searching for ‘L’amour’ in the App Store or Google Play. This accessibility is part of our commitment to making The Bible Plus available to a wide audience.
Downloading the app is just the first step to enjoying our content. Once installed, follow the simple setup process to complete your membership.
The app will remember and save your place from the last audio you were listening to.
You can also find a list of your most recently listened-to content to jump back in to where you left off.
Frequently Asked Questions
About Subscriptions
most common questions about subscriptions
The Bible Plus is offered £3.99 per month. This pricing strategy has been carefully designed to balance affordability with the features and content provided on the platform.
Becoming a member gives you unlimited access to the current content but includes regular updates and additions to our library.
Due to the specialised features and content available on The Bible Plus, we currently do not offer a free version of the app but is something we are aiming towards in the future to make our work more accessible. This policy ensures that we can maintain the highest quality and continue to expand our features and content for our users and their experience.
We understand that potential users may be curious about trying the platform before committing to a subscription. While a free trial period is not currently available, we frequently offer promotional discounts for new users, making it easier to experience at a reduced rate.
Missing a monthly payment will result in a temporary suspension of access to content. We understand that sometimes payments can be missed due to various reasons, and we strive to make the reactivation process as straightforward as possible.
Users are encouraged to update their payment information or contact customer service to resolve any billing issues promptly. This ensures that access can be restored quickly, allowing users to continue enjoying our content without significant interruptions.
Frequently Asked Questions
About My Account
most common questions about accounts
To initiate a password change, navigate to the settings section of your app. There, you will find an option labelled ‘Account Settings’ where you can select ‘Change Password.’
Once you select this option, you will be prompted to enter your current password followed by your new password. It is advisable to choose a strong password that includes a mix of letters, numbers, and symbols to enhance security. After entering your new password, confirm it by entering it again and then submit the changes. You will receive a confirmation on your screen once your password has been successfully updated. If you encounter any difficulties during this process, our customer support team is available to assist you at any time.
You can cancel your subscription at any time.
To cancel, follow the steps in settings and you’ll receive a confirmation message to notify you of successful cancellation.
Once cancelled, you can continue enjoying your membership for the remainder of the paid subscription period.
When choosing to delete your account your subscription is cancelled, and you will lose your content history and data with The Bible Plus.
To proceed with deleting your account, access the account settings in Settings, press ‘deactivate account’ and follow the simple steps. You will be asked then receive a confirmation message to inform you of the successful deletion of your account.